ppbip's Privacy Policy

1.1 Identity and Contact Information

The information you provide during account registration includes:

• Full name (legal name)
• Email address
• Date of birth (for age verification)
• Residential address
• National ID or passport number (for KYC verification)

1.2 Financial Information

For processing transactions, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical and Usage Information

When you use our platform, the information collected automatically includes:

• IP address and device type
• Browser version and operating system
• Time and duration of access to the platform
• Pages visited and gaming activity
• Referral source (where you came from to reach our site)

ppbip collects your information in the following ways:

2.1 Direct Collection

When you voluntarily provide information — such as during account registration, the KYC verification process, deposit or withdrawal requests, contact via customer service chat, or participation in promotional offers.

2.2 Automatic Collection

Technical information is collected automatically through our server logs and cookies. This includes your navigation patterns, gaming session details, and device-related information.

2.3 Information Received from Third Parties

We may collect necessary information from identity verification service providers, payment processors, and fraud prevention organisations. This collection is done solely to meet legal obligations and ensure platform security.

ppbip uses your information for the following purposes:

3.1 Service Delivery

• To create and manage your account
• To process deposit and withdrawal transactions
• To provide bonuses and promotional offers
• To store gaming history and account balance
• To ensure VIP programme benefits

3.2 Security and Compliance

• To verify your age (confirming 21+ age requirement)
• To complete the KYC (Know Your Customer) process
• To prevent fraud and money laundering
• To detect and prevent multiple accounts
• To ensure responsible gaming

3.3 Customer Service and Communication

• To respond to your requests and complaints
• To send transaction-related notifications
• To resolve technical issues
• To inform you about changes to the policy

3.4 Platform Development

By analysing your usage patterns, we improve the platform experience, make decisions about adding new games and features, and resolve technical issues. This analysis is generally carried out in aggregated and anonymous form.

4.1 Retention Period

Information may be stored while your account is active and beyond that for the following reasons:

• For as long as necessary to meet legal obligations
• Until any dispute has been resolved
• For a reasonable period to protect our business interests

Financial transaction records are generally kept for a minimum of five years from the date of account closure.

4.2 Security Measures

ppbip uses industry-standard technology and processes to keep your information secure:

• SSL/TLS Encryption: All data transfers occur through encrypted channels
• Server Security: Firewalls, intrusion detection systems, and regular security audits
• Access Control: Only authorised staff have access to sensitive information
• Password Hashing: Your password is never stored in plain text
• Two-Factor Authentication: An additional security option is available at login

ppbip never sells your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our platform, we use trusted third parties, such as:

• Payment Processors: bKash, Nagad, Rocket, Upay and banking partners — to confirm transactions
• KYC Services: Identity verification organisations
• Game Providers: Licensed game providers including Pragmatic Play, Spribe, JILI, and PG Soft receive information necessary for gaming sessions
• Technology Companies: Server hosting and cybersecurity services

These partners may only use information for specified purposes, and confidentiality agreements are in place with them.

5.2 Legal Requirements

Information may be disclosed on the basis of legal orders from authorities, court directions, or lawful requests from law enforcement agencies. In such cases, we provide only the minimum information required.

5.3 Business Transfers

If a merger, acquisition, or asset sale occurs in ppbip's business operations, your information may be transferred to the relevant party. In such cases, we will notify you in advance.

Cookies are small text files stored in your browser. ppbip uses the following types of cookies:

6.1 Essential Cookies

Essential for the core functionality of the platform. Without them, login sessions, account security, and cashier features will not work. These cookies cannot be disabled.

6.2 Functionality Cookies

Help remember your preferences — such as language preference, game lobby filters, and previous session information.

6.3 Analytics Cookies

Collect anonymous statistics about platform usage. This information helps us improve our service.

6.4 Cookie Controls

You can disable or delete cookies by going to your browser settings. However, if essential cookies are disabled, some important platform features will not be available.

As a user of the ppbip platform, you have a number of important rights over your own information:

7.1 Right to Access

You may request to know what information we have collected about you, how it is being used, and with whom it has been shared.

7.2 Right to Rectification

If there is any incorrect or incomplete information in your account, contact us to have it corrected or update it yourself in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information for a specified period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. This preference can be changed from your account settings or by contacting us.

7.5 Right to Data Portability

You may request to receive your personal data in a structured, machine-readable format.

ppbip is strictly not intended for anyone under the age of 21. Our platform operates for users aged 21 and above only.

8.1 Age Verification

We verify age at the time of account registration. Age is confirmed through a national identity card or passport during the KYC process. If any person opens an account using false information, their account will be immediately closed and deposited funds may be forfeited.

8.2 Collection of Children's Data Prohibited

We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account, we will immediately close that account and delete the associated data.

If you suspect that a minor is using our platform, please notify us at [email protected].

ppbip may update this privacy policy from time to time. In the event of changes:

• The "Last Updated" date at the top of this page will change
• For significant changes, we will send a notification to your registered email
• Continued use of the platform after changes will be considered acceptance of the new policy
• For major changes, we will notify you 30 days in advance

We recommend that you visit this page regularly and review any updates.